Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to đź“®hi@oolvs.com
Problems caused by low price attraction.
a) The tracking number doesn't work, you never know when your package will arrive or disappear into the vastness of the universe.
b) Contacting the merchant never solves the problem in time, your low-cost merchant will always say to you, "Sorry, dear customer, please be patient again, we are verifying the information for you." Until you forget about it. Oh my!
c) Receiving an item that was damaged by poor packaging practices and the joy of receiving the package instantly plunges into the glacier.
d) A series of unimportant but annoying questions...Now, these are no longer problems, the OOLVS team is there to solve them for you.
OUR PRODUCTS
In the OOLVS brand column, our team rigorously tests and carefully selects high-quality products that meet the requirements of our users.
We guarantee that every product is rigorously tested by our OOLVS unity more than three for quality before it is sent out from the warehouse to our customers.
This allows our customers to reduce the hassle of quality issues.
This allows our customers to get high-quality products and an excellent service experience in less time and at a better price.
Step 1: Select "Checkout" at cart page.
Step 2: Select "Show order summary"
Step 3: Enter your gift card or discount code then apply it.
On Desktop
Step 1: Select "Checkout" at cart page.
Step 2: Enter your gift card or discount code and select "Apply".
Don't forget your discount code
This will save you an additional 30% and more.
And choose different colors, you can use it at will, and prolong the service life of the product, so as to achieve the environmental protection and save money.
1): FREE ECONOMY SHIPPING *Suitable for some low-priced items (the item details page will be marked)
2): FREE STANDARD SHIPPING ON ORDERS OVER US$69 *Netherlands Post, Singapore Post, Hongkong Post, China Post, SF Express, DHL e-commerce parcels, and other standard air Shipping.
3): FREE FAST SHIPPING ON ORDERS OVER US$298 *Such as DHL, UPS, FedEx, EMS, etc.
We ship worldwide on all items!
Please refer to our shipping policy in detail, click here.
Due to the impact of COVID-19, some countries and regions have suspended shipments.
Click here for more information on our delivery methods and time.
For more payment information, please click here.
We also do not issue any refunds for customs fees, duties, taxes, shipping, or the cost of your order should you refuse to pay the customs fees and/or duties for parcel release. For more information on our shipping policy, please click here.
Tax not included and collected locally if applicable was clearly indicated at multiple points on the cart page, checkout page, and again in the order confirmation email.
If you have to cancel your order for any reason, please reach out to us immediately at hi@oolvs.com or WhatsApp!
if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time-sensitive.
256-bit SSL software is used to encrypt your credit or debit card information when you place an order with us. This is the same level of encryption used by large banks to keep your information secure.
All pages on oolvs.com, including our checkout and payment pages, are secured. Secured webpages begin with "HTTPS://" and depending on the web browser you're using, a padlock symbol in URL field, or a key symbol in the bottom right-hand status bar will be shown.
Please pay follow to us to obtain relevant push information before the arrival of major holidays.
In addition, we will also provide our members with birthday discounts and some hidden special discounts.
Provide student proof to get 10% fee back or an additional 10% discount