Delivery & Return

DELIVERY

  • ECONOMY SHIPPING (Suitable for some lightweight and low price items)
  • FREE STANDARD SHIPPING ON ORDERS OVER US$39 (Netherlands Post, Singapore Post, Hongkong Post, China Post, SF Express, DHL e-commerce parcels, and other standard air Shipping)
  • FREE FAST SHIPPING ON ORDERS OVER US$199 (Such as DHL, UPS, FedEx, EMS, etc)

Processing time:

  • 1-4 days (in-stock items)
  • 7-30 days (custom or pre-sale items)

Shipping Reference Time:

  • Economic: 4-8 weeks
  • Standard: 2-4 weeks
  • Expedited: 3-12 days

Receiving time = Processing time + Shipping time

Shipping warehouse:

  • Hong Kong warehouse (Main) (Standard: 2-4 weeks)
  • US warehouse (Standard: 2-7 days)
  • European warehouse (Standard: 3-8 days)

Longer shipping times due to Covid-19；
Select warehouse shipments based on inventory quantities and shipping distances；
All orders are shipped with a tracking number；
For details, please check our shipping policy, click here Shipping Policy

RETURNS

  • We accept returns within 30 days for any reason.
  • Refunds will be charged back to the original form of payment used for purchase.
All sale items are final purchases.
For details, please check our returns policy, click here Returns Policy

HELP
Give us a shout if you have any other questions and/or concerns.